You’ll find more info about us here.
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Contact our customer support team at email@example.com
There are continuous requests for sustainability performance data and unannounced visits to our suppliers. The /Nyden production teams from Stockholm and LA have many years of experience in the fashion industry and visit suppliers on a regular basis, as well. We also work with our production teams in Turkey, China, Bangladesh and Portugal, who maintain close relationships and visits with suppliers.
We all know that healthy ecosystems are necessary to provide the planet with natural resources, such as clean air and water, which are essential to people, communities and businesses. To meet the needs of this generation and generations to come, the long-term health of the ecosystems must be protected by preventing harm to the environment and using natural resources responsibly. When it comes to animal welfare, we believe animals are entitled to humane treatment. This must be respected through the adoption of good animal husbandry and non-animal test methods.
Nyden ensures that suppliers have a healthy and safe workplace, guarantee rights at work, pay a fair living wage that meets workers’ basic needs and promote social dialogue. The Sustainability Commitment also addresses discrimination, diversity, equality, child and forced labour.
Nyden works with around 25 handpicked suppliers from the H&M Group’s supplier base, chosen because they match our high and exacting standards of quality and speed. The suppliers have different levels – silver, gold and platinum – which means they not only perform with on-time deliveries, consistency and strategic capacity, but also believe and live up to the Sustainability Commitment and Code of Ethics they have signed.
See more on H&M’s Supplier Map.
Send the return from Europe
If you can't find one in the received parcel, contact us at firstname.lastname@example.org and we will provide you with one.
Send the return from outside of Europe
We do not have any return labels for this. Please send the package to the address below, don't forget to add your order number #XXXXEU and your return address.
DHL Supply Chain B.V.
3433 KN Nieuwegein
Once our warehouse receives your undamaged item(s), it will take up to 4 weeks to process everything. We’ll keep you updated via email and let you know when we are able to issue your refund.
These are collected before you receive your order. Please contact the customs department in your country to find out how much taxes and duties you would have to pay.
|European Union||Standard shipping||Express shipping|
|Over 80 €||Free of charge||10 €|
|Under 80 €||5 €||15 €|
|Outside European Union||Standard shipping||Express shipping|
|All amounts €||20 €||30 €|
We ship to the following countries:
|Country||Estimated delivery Standard (days)||Estimated delivery Express (days)|
|United Arab Emirates||8-12||-|